Connect with us

Hi, what are you looking for?

Tech News

Steam will stop issuing refunds if you play two hours of a game before launch day

valve loading

Eight years ago, Valve began offering no-questions-asked refunds for any game you buy on Steam — as long as you asked for that refund within 14 days of purchase and hadn’t played more than two hours of a game.

But when Valve started letting you play games ahead of their release dates with its “Early Access” and “Advanced Access” programs, it introduced a loophole: people could play for many, many hours ahead of launch and still request a refund after.

Today, Valve’s closing the loophole: Your Advanced Access and Early Access playtime now counts against the two-hour refund limit.

Here’s what Valve’s updated refund policy says about that as of today:

REFUNDS ON TITLES PURCHASED PRIOR TO RELEASE DATE

When you purchase a title on Steam…

Continue reading…

You May Also Like

Tech News

How the “Add to Chromebook” badge looks like on websites. | Image: Google Google is making a new “Add to Chromebook” badge that’s designed...

Editor's Pick

Colin Grabow Some members of Congress believe that US servicemembers suffer from an excess of choice in the boots they use—and they’ve got the...

Tech News

Illustration by Carlo Cadenas / The Verge A security lapse could let millions of college students do free laundry, thanks to one company. That’s...

Tech News

Image: Samar Haddad / The Verge As video games and movies become more immersive, it may start to become apparent what sensations are missing...