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Character.AI and Google sued after chatbot-obsessed teen’s death

Photo illustration of a computer with a brain on the screen.
Illustration by Cath Virginia / The Verge | Photos by Getty Images

A lawsuit has been filed against Character.AI, its founders Noam Shazeer and Daniel De Freitas, and Google in the wake of a teenager’s death, alleging wrongful death, negligence, deceptive trade practices, and product liability. Filed by the teen’s mother, Megan Garcia, it claims the platform for custom AI chatbots was “unreasonably dangerous” and lacked safety guardrails while being marketed to children.

As outlined in the lawsuit, 14-year-old Sewell Setzer III began using Character.AI last year, interacting with chatbots modeled after characters from The Game of Thrones, including Daenerys Targaryen. Setzer, who chatted with the bots continuously in the months before his death, died by suicide on February 28th, 2024, “seconds” after…

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