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Amazon says it’s fixing the Kindle Colorsoft’s yellow screen

A picture of the Kindle Colorsoft with a book on the screen, showing a yellow discolored bar at the bottom of the screen.
A mild yellow band appears on The Verge’s Colorsoft review unit. | Image: Andrew Liszewski / The Verge

Amazon says it’s working to fix issues with the Kindle Colorsoft, its first color e-reader, following complaints from early buyers that a yellow band of discoloration appears on the bottom of the display. The company is making “adjustments” so that “new devices” will not have the yellow band; people who already own a unit can contact Amazon for a refund or replacement.

We take the quality of our products seriously,” Amazon spokesperson Jill Tornifoglio wrote in an email to The Verge. “Customers who notice this [yellow band] can reach out to our customer service team for a replacement or refund, and we’re making the appropriate adjustments to ensure that new devices will not experience this issue moving forward.”

Existing customers can…

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